Non-Refund & Cancellation Policy

Non-refundable digital access

Because premium tools and digital course access are activated immediately after verified payment, subscription fees are not refundable for change of mind, non-use, device incompatibility that was not reported for support, or dissatisfaction after access has been substantially used.

Exceptions

• Duplicate charge for the same order.
• Payment captured but access not delivered and not restored within a reasonable support period.
• Transaction recorded as failed but funds not automatically reversed by the bank or payment provider.
• A refund or remedy required by applicable consumer or payment law.

Cancellation

A learner may stop future renewal or choose not to purchase the next period. Current access continues until its stated end date unless suspended for fraud or terms violation. One-time course periods do not renew unless recurring billing is separately enabled and disclosed.

Advertisement bookings

Approved and scheduled advertisement placements are non-refundable once the placement period begins. If AMMA AI ACADEMY rejects a creative before publication and no compliant replacement is supplied, the administrator should review whether rescheduling, credit or refund is appropriate.

How to request review

Raise a Payment issue through Contact or Dashboard → Support. Include the ticket number, payment reference, date and reason. Never include complete card, UPI PIN, OTP, password or secret key.